To report a complaint or grievance you may contact the facility Administrator by phone at (954) 510-9560 or by mail to the center address.
Complaints and grievances may also be filed through the Agency for Health Care Administration, in writing at:
2727 Mahan DriveTallahassee, FL 32308
or by phone at 888.419.3456
All Medicare beneficiaries may file a complaint or grievance with the Medicare Beneficiary Ombudsman Online at: www.medicare.gov/claims-and-appeals/medicare-rights/gethelp/ombudsman